Privacy Policy

Last updated: December 2025

1. Introduction

SR Global FX is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect the following types of information:

Personal Information

Full name, date of birth, and nationality
Contact information (email, phone, address)
Government-issued identification documents
Financial information and trading history
Employment and income details

Technical Information

IP address and device information
Browser type and operating system
Usage data and platform interactions
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To verify your identity and open your trading account
To process transactions and provide trading services
To comply with regulatory and legal obligations
To communicate with you about your account and our services
To improve our platform and develop new features
To prevent fraud and ensure platform security
To send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

Regulatory authorities as required by law
Payment processors to facilitate transactions
Service providers who assist in our operations
Professional advisors (lawyers, accountants, auditors)
Law enforcement when legally required

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement robust security measures to protect your information:

256-bit SSL encryption for data transmission
Secure data centers with physical access controls
Regular security audits and penetration testing
Employee training on data protection practices
Multi-factor authentication for account access

6. Your Rights

You have the following rights regarding your personal data:

Right to access your personal information
Right to rectify inaccurate data
Right to erasure (subject to legal requirements)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain account information for a minimum of 5 years after account closure as required by financial regulations.

8. Contact Us

For any privacy-related inquiries, please contact our Data Protection Officer:

Email: privacy@srglobalfx.com
Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia